bopo Refund Process

Cuscal is facilitating a reimbursement process for bopo prepaid Visa cardholders

bopo Announcements

The following announcements have been made in order to inform bopo cardholders of the situation in relation to the bopo prepaid Visa card product

17 July 2008: 30-Day Notice Of Change To Terms And Conditions - bopo Cards
Posted by the Bill Express administrator in association with Cuscal on www.bopo.com.au
17 July 2008: bopo cardholders: please withdraw money from your bopo Visa card
Email to all bopo cardholders for which Cuscal was able to find an email address.
17 July 2008: Recommendation to withdraw funds from bopo cards by 15 August 2008
Letter to all bopo cardholders for which Cuscal was able to find a mail address.
17 July 2008: Q&As for bopo cardholders
Posted on www.cuscal.com.au
13 August 2008: Reminder to withdraw money from your bopo Visa card
Email to all bopo cardholders for which Cuscal was able to find an email address.
15 August 2008: Updated Q&As for bopo cardholders
Posted on www.cuscal.com.au

Bill Express Ltd, the owner of the bopo card, advised the market on 8 July 2008 that it had appointed administrators. Regrettably, this situation impacted the bopo Visa card, which ceased being operational from 15 August 2008. While the bopo card product was owned by Bill Express through a subsidiary company called bopo cards (Australia) Pty Ltd, the bopo cards were issued by a separate company called Cuscal Limited. Cuscal is a regulated Authorised Deposit-taking Institution. Cardholders can be assured that any outstanding balances on their bopo cards are safe with Cuscal and available to them via the reimbursement process.